Privacy Policy
Last updated: September 2026
Riverdale Build & Construct Limited respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about our services.
1. Who We Are
This website is operated by Riverdale Build & Construct Limited.
Riverdale provides stone masonry, restoration, conservation, refurbishment, maintenance, repairs, bricklaying, masonry and specialist construction services to residential, commercial and public-sector clients across the UK. The business has over 25 years of experience in the construction and property sector.
Telephone: +44 7306 885035
Email: sean@riverdaleconstruction.co.uk
Email: gareth@riverdalebuildandconstruct.co.uk
Website: www.riverdalebuildandconstruct.com
2. Information We Collect
We may collect personal information that you provide to us when you contact or enquire with Riverdale Build & Construct.
This may include:

• Your name

• Telephone number

• Email address

• Property or project address

• Details about your proposed project

• Information you provide when requesting a quotation

• Information contained in correspondence with us

• Any other information you voluntarily provide

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information and information about how you interact with the website.
3. How We Collect Your Information
We may collect information when you:

• Complete a contact or enquiry form on our website.

• Email us.

• Telephone us.

• Contact us through other communication channels.

• Request a quotation or information about our services.

• Communicate with us regarding an existing or potential project.

• Visit or use our website.

We may also receive information from other sources where this is necessary for legitimate business purposes or where permitted by law.
4. How We Use Your Information
We may use your personal information to:

• Respond to enquiries.

• Provide information about our services.

• Prepare quotations and estimates.

• Arrange site visits or consultations.

• Communicate with you about potential or ongoing projects.

• Deliver construction, refurbishment, maintenance or related services.

• Manage customer relationships.

• Process and administer contracts.

• Maintain business and financial records.

• Respond to questions or requests.

• Improve our website and services.

• Protect the security of our website and business.

• Comply with legal and regulatory obligations.

We will only use your personal information where we have a lawful basis for doing so.
5. Lawful Basis for Processing
Depending on the circumstances, we may process your personal information under one or more of the following lawful bases:
Contract
We may need to process your information where it is necessary to enter into or perform a contract with you.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
For example, this may include responding to enquiries, managing customer relationships, improving our services and operating our business.
Legal Obligations
We may process personal information where necessary to comply with a legal or regulatory obligation.
Consent
Where required, we may ask for your consent before processing your personal information for a particular purpose. Where processing is based on consent, you may withdraw your consent at any time.
6. Sharing Your Information
We will not sell your personal information.
Where necessary for legitimate business purposes, we may share relevant information with trusted third parties who assist us in operating our business or delivering our services.
These may include:

• Professional advisers.

• Accountants and financial service providers.

• IT, website and hosting providers.

• Software and communication providers.

• Contractors, suppliers or project partners where necessary to deliver agreed services.

• Legal or regulatory authorities where we are legally required to do so.

We only share information where there is a legitimate reason to do so and, where appropriate, we take reasonable steps to ensure that third parties handle information securely.
7. Website and Cookies
Our website is hosted using Wix and may use cookies and similar technologies.
Cookies may be used to:

• Make the website function correctly.

• Improve website performance.

• Understand how visitors use the website.

• Remember certain preferences.

• Support website security.

• Provide website analytics where applicable.

Some cookies may be essential to the operation of the website, while others may require your consent depending on their purpose.
You can control or restrict cookies through your browser settings and, where applicable, through the cookie controls provided on our website.
The ICO advises that website visitors should be told about cookies and that consent may be required for non-essential cookies.
8. Third-Party Services
Our website may contain links to third-party websites, including social media platforms such as LinkedIn.
If you follow a link to a third-party website, that website will have its own privacy policy and terms.
Riverdale Build & Construct Limited is not responsible for the privacy practices, security or content of third-party websites.
9. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information will depend on the nature of the information and why we need it.
For example, information relating to enquiries, quotations, customers, contracts, projects and financial records may need to be retained for longer periods to meet contractual, accounting, legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
10. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access.

• Accidental loss.

• Destruction.

• Misuse.

• Alteration.

• Unauthorised disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:

• Request access to the personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Ask us to delete your personal information where there is no valid reason for us to continue processing it.

• Ask us to restrict how we process your information in certain circumstances.

• Object to certain types of processing.

• Request the transfer of certain personal information to another organisation.

• Withdraw consent where processing is based on consent.

These rights are subject to certain legal conditions and exemptions.
12. How to Make a Data Request
If you would like to exercise your data protection rights or have a question about how we handle your personal information, please contact us.
Email: sean@riverdaleconstruction.co.uk
or
Email: gareth@riverdalebuildandconstruct.co.uk
Telephone: +44 7306 885035
We may need to request additional information from you to verify your identity before responding to certain requests.
13. Complaints
If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can investigate and try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
The ICO is the UK's independent supervisory authority for data protection.
Information Commissioner's Office (ICO)
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable data protection legislation.
The latest version will be published on this page together with the date it was last updated.
We recommend checking this page periodically for any changes.
15. Contact Us
If you have any questions about this Privacy Policy or the way Riverdale Build & Construct Limited handles personal information, please contact us:
Riverdale Build & Construct Limited
Telephone: +44 7306 885035
Email: sean@riverdaleconstruction.co.uk
Email: gareth@riverdalebuildandconstruct.co.uk
Website: www.riverdalebuildandconstruct.com
© 2026 Riverdale Build & Construct Limited. All rights reserved.